Refund
Policy
Last Updated: January 2026
1. Refund Eligibility
Sanadana Herbals Private Limited offers refunds for products that meet the following criteria:
- Products returned within 7 days of delivery
- Products in original, unopened condition with seals intact
- Products that are damaged, defective, or incorrect items received
- Products that have not been used or consumed
2. Non-Refundable Items
The following items are not eligible for refund:
- Products that have been opened or used
- Products returned after 7 days from delivery
- Products damaged due to customer misuse
- Digital products or downloadable content
3. Refund Process
To request a refund:
- Contact us at sanadanaherbals@gmail.com or +91 9497 577 660
- Provide your order number and reason for return
- Our team will review your request within 2-3 business days
- Once approved, return the product to our address
- Refund will be processed within 7-10 business days after receiving the product
4. Return Shipping
For defective or incorrect items, we will cover return shipping costs. For other returns, customers are responsible for return shipping charges.
5. Refund Method
Refunds will be issued to the original payment method used for purchase. Processing time may vary depending on your bank or payment provider.
6. Contact Us
If you have questions about our Refund Policy, please contact us at:
Email: sanadanaherbals@gmail.com
Phone: +91 9497 577 660
Address: SANADANA HERBALS PRIVATE LIMITED, CP10/350, PULLENKODE, KALIKAVU, MALAPPURAM, KERALA, INDIA, Pin: 676525